Manhattan Home Design, a furnishings company concentrating on mid-century contemporary and modern pieces, positions itself as a supplier of "affordable deluxe." The business provides a curated collection of furnishings, consisting of legendary reproductions and original designs, intending to bring high-quality, elegant pieces to a broad target market.
Brand Approach and Products
The brand's core ideology, as highlighted by CEO Becca Polak, is to give practical and fashionable furnishings that shapes the way people live. Polak, a previous company legal representative who obtained Manhattan Home Design in May 2024, brings a focus on customer-centric solution and high quality. The business's magazine includes prominent things like the Mario Bellini Sofa and the Ducaroy Sofa, commonly made with premium materials such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive check out Manhattan Home Design Reviews from both the company's internet site and independent evaluation platforms discloses a blended picture. The Sitejabber site offers a particularly telling point of view, with an general score of 2.6 out of 5 stars, recommending a pattern of client discontentment.
Positive Responses:
Lots of clients praise the visual and high quality of the furnishings, keeping in mind that items commonly exceed expectations in terms of product and craftsmanship.
Some testimonials from the company's website emphasize products as "statement-making" and " specifically what I needed to pull the room together."
Older evaluations from third-party websites likewise state positive experiences with item high quality and prompt shipment.
Negative Responses:
Extra current evaluations on independent websites like Sitejabber and Houzz repaint a much less positive image, with regular grievances about service, value, and misleading advertising and marketing.
Common grievances highlighted on Sitejabber and other platforms include:
Poor customer service: Consumers report a lack of interaction and difficulty solving issues.
Deceptive practices: There are states of things being provided as "in supply" when they are not, in addition to a " trickery" strategy with furnishings high quality Manhattan Home Design and sales.
Delivering and distribution concerns: Lengthy delays, unsatisfied orders, and damaged products upon arrival are often cited.
Trouble with returns and reimbursements: Consumers have reported significant challenges in obtaining reimbursements or replacements for harmed or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her background remains in the corporate and legal world, and she got the company with the goal of enhancing the on the internet furnishings buying experience. She is additionally a contributor to the firm's blog site, where she blogs about interior decoration trends and pointers. Her management is concentrated on curating classic, top quality items and changing the company's credibility with a much more customer-centric strategy.